911 UX Research
Because the right information, fast, makes all the difference.
Hi, I’m Joe.
Who am I?
I’m Joe Marcantano. I spent 13 years as a police officer, detective and sergeant. I know the importance of having the right information quickly. Just like police work, businesses require the right data to make decisions.
Why me?
What makes a retired cop the right choice? In my time, “on the job,” I’ve conducted thousands of investigations. They all have one thing in common, finding the truth. That’s what bringing in a former first responder brings to the table. The ability to find the answers you need, quickly, so you can make the right decisions.
So What?
I get it, a cop. Big deal, so what? Here’s why. As a cop, I have developed the skill of seperating the signals from the noise. I know the importance of checking your bias and avoiding assumptions. Most importantly though, I know how to take large, complex problems and break them down. Think a jury can understand how a year long multi-suspect investigation involving the work of 10 detectives? Sure they can, if you know how to explain it.
Relentlessly Pursue Excellence
It’s my mantra. I don’t know how to not do it. How can I put that to work for you?