911 UX Research

Because the right information, fast, makes all the difference.

 

Hi, I’m Joe.

 

Who am I?

I’m Joe Marcantano. I spent 13 years as a police officer, detective and sergeant. I know the importance of having the right information quickly. Just like police work, businesses require the right data to make decisions.

Why me?

What makes a retired cop the right choice? In my time, “on the job,” I’ve conducted thousands of investigations. They all have one thing in common, finding the truth. That’s what bringing in a former first responder brings to the table. The ability to find the answers you need, quickly, so you can make the right decisions.

So What?

I get it, a cop. Big deal, so what? Here’s why. As a cop, I have developed the skill of seperating the signals from the noise. I know the importance of checking your bias and avoiding assumptions. Most importantly though, I know how to take large, complex problems and break them down. Think a jury can understand how a year long multi-suspect investigation involving the work of 10 detectives? Sure they can, if you know how to explain it.

Relentlessly Pursue Excellence

It’s my mantra. I don’t know how to not do it. How can I put that to work for you?

It’s not enough to want excellence, you need to pursue it relentlessly.

Tell me how excellent UX Research can help you make the right decisions